Appraise your operations function
The Operations FE role will concentrate on improving efficiency and consistency of processes and establishing policies and procedures that will make training more efficient and your business more scalable. The goal will be to establish an operations manual for your business.
The fraction required is determined by the development stage of your operations, and the size of your workforce.
|
Stage |
Operations Function Description |
Staff |
Fraction |
|
1 |
Business has experienced growth without extensive planning. Little or no documentation of processes or training materials for new staff. Few policies in place. Most of the information lies in the minds of the owner/president and key staff. |
0-10 |
20%+ |
|
11-20 |
30%+ |
||
|
21-40 |
40%+ |
||
|
41-75 |
n/a |
||
|
2 |
Minimal documentation has been done by management staff. Basic policies in place. Processes may have evolved slowly or always been done a certain way; staff are often resistant to change. |
0-10 |
20% |
|
11-20 |
30% |
||
|
21-40 |
40% |
||
|
41-75 |
n/a |
||
|
3 |
Operations highly refined. Process and policies well defined. Training materials exist for new staff. |
0-10 |
10% |
|
11-20 |
20% |
||
|
21-40 |
30% |
||
|
41-75 |
40% |
